Let HP identify any out-of-date or missing drivers and software How does HP use product data collected with this service? If the carriage is in the home position the far right side of the product , discontinue the steps in this procedure and skip to Step four: Insert a stack of paper into the tray until it rests against the rear edge of the tray. The list of recommended drivers for your product has not changed since the last time you visited this page. Lift the output tray and the photo tray, and then slide the paper width guide to its outermost position.

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Ink cartridges for HP Photosmart D5100 – compatible, original

The following sections describe the most common messages that display on the computer when the Attention light blinks. Rotate the paper rollers.

Select all Deselect all. Lift the output tray.

Restart the printer Press the Power button to turn off the product. The product does photowmart print documents or photos. HP encountered an error while trying to scan your product. Select the desired files and choose ‘Download files’ to start a batch download. Remove the rear access door. To see if your product is still under warranty, go to the warranty check website http: With the print side down, insert a stack of photo paper into the tray until it rests against the rear edge of the tray.

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Make sure that the carriage moves freely Follow these steps to make sure that the carriage moves freely.

Press down on the d1500 indicated by the icon on the control panel display to release it, and then pull it toward you to remove it from the slot. We were unable to find any drivers for your product. Following is a list of possible causes for the blinking Attention light and Print light, and a flashing ‘ Cd ‘ message on the control panel display:. Warranty removed from product: Check the carriage path Press the Power button to turn on the product.

Do not force it to move if it is stuck.

Unplug the power cord from any power strip or surge suppressor, and then plug it directly into a wall outlet. Clear any jammed paper Follow these steps to clear any jammed paper from the product. A ‘ Device not responding ‘ message displays on the computer The Attention light is blinking and a ‘ Device not responding ‘ message displays on the computer.

HP Photosmart D Printer series Troubleshooting | HP® Customer Support

A ‘ Top cover is open ‘ message displays on the computer The Attention light is blinking and a ‘ Top cover d100 open ‘ message displays on the computer. Do not touch the copper-colored contacts or the ink nozzles.

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How to print a self-test report Make sure that plain white paper is loaded in the input tray. It matches the product: If the issue persistscontinue to the next solution.

Windows 10 bitWindows 10 bit ,Windows 8. Follow these steps to remove and reinsert the cartridges. Up to 23 pages per minute Print speed Color printout: Clear any paper jam Follow these steps to remove any jammed paper from the product. If these steps resolved the issueand the test page printsthere is no need to continue troubleshooting. The Attention light blinks.

See your browser’s documentation for specific instructions. The lights indicate product status and are useful for diagnosing printing problems.

If the product does not turn on by itself, press the Power button to turn it on.